Terms & Conditions
 

These Terms and Conditions ("Terms") are posted by Charmify Inc., a Canadian corporation operating under the trade name GET 360 ("GET 360," "we," "our," or "us"), including but not limited to research consulting, audience procurement, fieldwork coordination, and related services (collectively, the "Services"). By accessing or using our Website or Services, you agree to be bound by these Terms.
 

1. Use of Services

You agree to use the Website and Services only for lawful purposes. GET 360 retains all rights, title, and interest in all content, tools, data, and materials provided through our Website or in connection with our Services. Submitting a request for proposal (RFQ) or contact form does not guarantee acceptance of any project.

We reserve the right to update or modify the Website or Services at any time, without notice. Continued use after such changes constitutes your acceptance of the updated Terms.
 

2. Data Submissions

If you submit your name, contact information, business details, or project inquiry through our Website, you consent to GET 360 collecting and storing that business contact information for the purpose of responding to your request or fulfilling a service. We do not collect or store research respondent data; any such data is managed by third-party suppliers as described in our Privacy Policy.

You agree not to submit any false, misleading, or unauthorized information. We are not responsible for any technical issues or errors during form submission or email communication.
 

3. Client Access to Third-Party Tools

If, as part of a project, GET 360 provides access to a third-party platform (e.g., for survey programming or reporting), you agree to comply with the terms of that third party. GET 360 is not responsible for any functionality, performance issues, outages, or data losses associated with external platforms.
 

4. Prohibited Conduct

You agree not to:

• Attempt to access restricted areas of the Website without permission;

• Transmit viruses, malware, or other disruptive code;

• Use bots or scraping tools to extract website content;

• Misrepresent your identity, affiliation, or intent;

• Interfere with or disrupt our Services or systems.
   

5. Confidentiality

If you receive access to any confidential information through your use of our Services (including respondent data, methodology, or client materials), you agree not to share, copy, reproduce, or use that information except as explicitly authorized in writing by GET 360.
 

6. Intellectual Property

All trademarks, text, graphics, and service content on the Website are owned by or licensed to GET 360. Nothing in these Terms grants you any license or right to use our intellectual property without prior written consent.
 

7. Third-Party Links

The Website may contain links to third-party websites. GET 360 does not endorse or control those websites and is not responsible for their content, terms, or policies. You access third-party sites at your own risk.
 

8. Disclaimers

Our Website and Services are provided "as is" and "as available" without warranty. We do not guarantee that the Services will be uninterrupted, error-free, or suitable for your specific needs. You access and use GET 360’s services at your own risk.
 

9. Limitation of Liability

To the fullest extent allowed by law, GET 360 shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits or data arising out of your use or inability to use the Website or Services. Total liability is limited to the amount paid by you (if any) to GET 360 in the 12 months preceding the event giving rise to the claim.
 

10. Indemnification

You agree to indemnify and hold harmless GET 360, its directors, employees, and partners, from any claims, damages, or expenses arising from your use of the Website or Services, or your violation of these Terms.
 

11. Arbitration Agreement

Any disputes arising from these Terms or your use of the Website or Services shall be resolved through binding arbitration under the rules of a mutually agreed Canadian arbitration body, or, if not agreed, the ADR Institute of Canada. You waive your right to file or participate in a lawsuit or jury trial.
 

12. Class Action Waiver

You agree not to bring any claim as part of a class or representative action and that any legal dispute must be resolved on an individual basis.

13. Governing Law

These Terms are governed by the laws of the Province of Ontario, Canada. Any legal proceedings shall be brought exclusively in Ontario, unless otherwise agreed.
 

14. Changes to These Terms

We may revise these Terms at any time. Continued use of our Website or Services after changes are posted means you agree to be bound by the updated Terms.
 

15. Contact

If you have any questions about these Terms, contact:

Charmify Inc. (o/a GET 360)
Attn: Legal & Compliance
Email: support@get360inc.com